Contact with us
We point out that for the purpose of a more convenient shopping experience and order processing cookies, the IP data of the user as well as the name, address and credit card number of the buyer is stored.
The data provided by you are required to issue the purchasing contract and/ or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price. Additionally data is transferred to our transport companies / shipping companies commissioned by us to deliver the goods. Additionally data is transferred to our tax consultant to fulfill our tax obligations.
After termination of the shopping process, the data stored by us will be deleted. In the case of a purchase order all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). In addition the name, address, purchased goods and date of purchase are stored until the end of any statutory product liability, if the statutory product liability is longer than 7 years.
You have the opportunity to subscribe to our newsletter on our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm the registration. You can withdraw your consent to receive newsletter emails at any time as follows: write an email to firstname.lastname@example.org with the note “Please no further newsletters”.
Braintree by Braintree Limited
On our website we use Braintree as payment gateway provider that you can pay your order directly on our website.
PayPal by PayPal, Inc.
On our website we use PayPal as payment gateway provider that you can pay your order directly on our website.
WooCommerce by Automattic Inc
WooCommerce is an e-commerce shop system that allows you to buy products on this website. Cookies are used to collect items in a shopping cart, to store the shopping cart of the user in the database of the website, to store recently viewed products to show them again and to allow users to dismiss notices in the online shop.
Real Cookie Banner by devowl.io GmbH
Real Cookie Banner asks website visitors for consent to set cookies and process personal data. For this purpose, a UUID (pseudonymous identification of the user) is assigned to each website visitor, which is valid until the cookie expires to store the consent. Cookies are used to test whether cookies can be set, to store reference to documented consent, to store which services from which service groups the visitor has consented to, and, if consent is obtained under the Transparency & Consent Framework (TCF), to store consent in TCF partners, purposes, special purposes, features and special features. As part of the obligation to disclose according to GDPR, the collected consent is fully documented. This includes, in addition to the services and service groups to which the visitor has consented, and if consent is obtained according to the TCF standard, to which TCF partners, purposes and features the visitor has consented, all cookie banner settings at the time of consent as well as the technical circumstances (e.g. size of the displayed area at the time of consent) and the user interactions (e.g. clicking on buttons) that led to consent. Consent is collected once per language.
WooCommerce (Geolocation) by Automattic Inc
WooCommerce is an e-commerce shop system that allows you to buy products on this website. For a better shopping experience, the visitor’s location is determined based on their IP address. For this purpose, an IP-to-country database stored locally on the server of this website is used for lookup. The country is already filled in during the ordering process, for example. Cookies are used to remember the country from which the visitor comes.
YouTube by Google Ireland Limited
YouTube allows embedding content posted on youtube.com directly into websites. The cookies are used to collect visited websites and detailed statistics about the user behaviour. This data can be linked to the data of users registered on youtube.com and google.com or localized versions of these services.
Google Tag Manager by Google Ireland Limited
Google Tag Manager is a service for managing tags triggered by a specific event that injects a third script or sends data to a third service. No cookies in the technical sense are set on the client of the user, but technical and personal data such as the IP address will be transmitted from the client to the server of the service provider to make the use of the service possible.
Google Analytics by Google Ireland Limited
Google Analytics is a service for creating detailed statistics of user behavior on the website. The cookies are used to differentiate users, store campaign related information for and from the user and to link data from multiple page views.
Smartlook by Smartlook.com, s.r.o.
Google Ads by Google Ireland Limited
Google Ads Conversation Tracking tracks the conversion rate and success of Google Ads campaigns. Cookies are used to differentiate users and track their behavior on the site in detail, and to associate this data with advertising data from the Google Ads advertising network. In addition, the data is used for so-called “remarketing” to display targeted advertising again to users who have already clicked on one of our advertisements within the Google Ads network. This data may be linked to data about users who have signed in to their Google accounts on google.com or a localized version of Google.
Facebook Pixel by Meta Platforms Ireland Limited
Facebook Pixel helps to determine whether you are the target audience for presenting ads within the Facebook advertising network. The Facebook Pixel also allows to track the effectiveness of Facebook Ads. With the additional “extended comparison” feature, information stored in your Facebook account, such as email addresses or Facebook IDs of users, is used in encrypted form to target audiences. Cookies are used to differentiate users and to record their behavior on the website in detail and to link this data with advertising data from the Facebook advertising network. This data can be linked to the data of users registered on facebook.com with their Facebook accounts. Your behavior may also be tracked via server-to-server communication, for example, if you purchase a product from the online store, our server may report back to Facebook which ad you clicked on to start the purchase process.
If any part of this document is in conflict with applicable law, all other parts of this document remain valid in their content and validity.
© Kneso GmbH. All rights reserved.